Objective
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Technical Professional
I desire a position in which my experience and knowledge with
computer hardware and software, Internet, and networking; problem solving
skills, and training will be an asset to a company that provides
a challenging, interesting, and pleasant work environment
with substantial room for growth.
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Educational Background
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Marist College 1995-1996
Poughkeepsie, NY
Major: Computer Information Systems
Clubs: WMCR Radio (disc jockey), Computer Science
Queensbury High School 1991-1995
Queensbury, NY
New York State Regents Diploma
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Certifications
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Brainbench: Certified Professional
- Master Windows 95 Administrator
- Windows 95 Power User
- Windows 98 Administrator
- Master Windows 98 Power User
- Computer Technician
( http://www.brainbench.com/transcript.jsp?pid=132846 )
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Work Experience
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Comic Book Galaxy Partners, LTD.
August 2000 to September 2000
Primary webmaster
HTML encoder
Site operator and maintenence
- Development and implementation of site design.
- Maintenence and proofing, error correction, and updating of HTML code as per client specification.
- Suggestion and implementation of new concepts / ideas (for example search engine implementation).
- Tutoring and lesson planning for client implementation.
- Advertising site via WWW Search Engines.
Brand Olde PC's
May 2000 to September 2000
Computer Hardware Technician
Customer Technical Support / Relations
- Computer Service, Upgrades, Diagnostic, and Repair.
- Build computers to customer specification, install software and test.
- Handle customer support requests and ensure customer satisfaction.
- Miscellaneous computer hardware-related tasks, etc.
Scottsbluff
Networx and Inventive
Media
Feb. 1998 to Apr. 2000
Technical Support Engineer
Computer Hardware Technician
Assistant Systems Systems and Network Administrator
- Hardware diagnostic and repair.
- Computer system upgrades.
- Software Installation and troubleshooting.
- Proposing estimates on service work.
- Customer relations.
- Phone and on-site technical support of Internet software and hardware.
- Development and implementation of lesson plan for
training clients key Internet concepts.
- Provide training and instruction to new staff members.
- Internet Dialup configurations for modem and ISDN.
- Basic Linux-based system administration for web, DNS, and mail servers.
- Pinpoint and repair or report critical network operations problems.
- Administration of Web server and domain implementation and maintenence.
- Temporary Web Master (May-Aug 1998)
- Internet Software Installation, House Calls, Internet Setups
Brian's Computer
Consulting
Jan 1999 to May 2000
(self employment)
- On-Site Computer Service, Upgrades, Diagnostic, and Repair.
- Networking and Internet Setup and Support.
- Telephone wiring and jack installation.
- Miscellaneous computer tasks, etc.
Caldor
May 1996 to Sep 1996
May 1997 to Jan 1998
Sales Associate
- Responsible for upkeep and replenishment of stock on
store shelves.
- Knowledge of all merchandise locations throughout store.
- Electronics, knowledge of merchandise and their functions.
- Tracking and ordering of inventory.
- Cashier.
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Skills and Knowledge
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Concept and Design
- Ability to communicate seemingly complex Internet functions
to customers in an easy to understand, simplified form.
- Hardware (PC / IBM compatible components and systems)
- Broadband Internet: ISDN / DSL / Cable Modem
- Internet (TCP/IP - ping, traceroute, netstat, etc.)
- Linux (server configuration for sendmail, httpd, named)
- Networking, ethernet. Physical network (BNC, CAT5)
- HTML 3.0
- Web site design / layout, planning, implementation
- Web TV and America Online (via TCP/IP configuration)
- Windows Peer to Peer Networking.
Software
- Adobe Photoshop
- Microsoft Word
- MS-DOS 3.3 to 6.22
- Norton and McAfee (Network Solutions) Antivirus
- Windows 3.x
- Windows 95 (all variants)
- Windows 98 / 98 SE
- Windows Millenium
- Windows NT 4.0 Server / Workstation
- Windows 2000
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References |
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| Alan Doane | (518) 761-0441 | Employer, Comic Book Galaxy |
| Bill Kucera | (308) 436-7275 | Personal Client |
| Jennifer Patterson | (308) 632-4045 | Client, The Insurance Store |
| Jim Novacek | (308) 632-7600 | Client, Midwest PMS |
| Joe Schon | (308) 632-2343 | Client, Ag-Mon, Inc. |
| Matt Larsen | (308) 635-7427 | Employer, Inventive Media |
| Ray Lind | (308) 635-0525 | Personal Client |
| Robert Tatar | (518) 884-8222 | Employer, Brand Olde PCs |
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