Brian P. Florence
PO Box 549
Ballston Spa, NY 12020
(518) 316-1030
[email protected]

Objective
Technical Professional

I desire a position in which my experience and knowledge with computer hardware and software, Internet, and networking; problem solving skills, and training will be an asset to a company that provides a challenging, interesting, and pleasant work environment with substantial room for growth.

Educational Background Marist College    1995-1996
Poughkeepsie, NY

Major: Computer Information Systems
Clubs: WMCR Radio (disc jockey), Computer Science

Queensbury High School     1991-1995
Queensbury, NY

New York State Regents Diploma

Certifications Brainbench: Certified Professional
  • Master Windows 95 Administrator
  • Windows 95 Power User
  • Windows 98 Administrator
  • Master Windows 98 Power User
  • Computer Technician
( http://www.brainbench.com/transcript.jsp?pid=132846 )

Work Experience Comic Book Galaxy Partners, LTD.
August 2000 to September 2000

Primary webmaster
HTML encoder
Site operator and maintenence

  • Development and implementation of site design.
  • Maintenence and proofing, error correction, and updating of HTML code as per client specification.
  • Suggestion and implementation of new concepts / ideas (for example search engine implementation).
  • Tutoring and lesson planning for client implementation.
  • Advertising site via WWW Search Engines.

Brand Olde PC's
May 2000 to September 2000

Computer Hardware Technician
Customer Technical Support / Relations
  • Computer Service, Upgrades, Diagnostic, and Repair.
  • Build computers to customer specification, install software and test.
  • Handle customer support requests and ensure customer satisfaction.
  • Miscellaneous computer hardware-related tasks, etc.

Scottsbluff Networx and Inventive Media
Feb. 1998 to Apr. 2000

Technical Support Engineer
Computer Hardware Technician
Assistant Systems Systems and Network Administrator

  • Hardware diagnostic and repair.
  • Computer system upgrades.
  • Software Installation and troubleshooting.
  • Proposing estimates on service work.
  • Customer relations.
  • Phone and on-site technical support of Internet software and hardware.
  • Development and implementation of lesson plan for training clients key Internet concepts.
  • Provide training and instruction to new staff members.
  • Internet Dialup configurations for modem and ISDN.
  • Basic Linux-based system administration for web, DNS, and mail servers.
  • Pinpoint and repair or report critical network operations problems.
  • Administration of Web server and domain implementation and maintenence.
  • Temporary Web Master (May-Aug 1998)
  • Internet Software Installation, House Calls, Internet Setups

Brian's Computer Consulting
Jan 1999 to May 2000
(self employment)

  • On-Site Computer Service, Upgrades, Diagnostic, and Repair.
  • Networking and Internet Setup and Support.
  • Telephone wiring and jack installation.
  • Miscellaneous computer tasks, etc.

Caldor
May 1996 to Sep 1996
May 1997 to Jan 1998

Sales Associate
  • Responsible for upkeep and replenishment of stock on store shelves.
  • Knowledge of all merchandise locations throughout store.
  • Electronics, knowledge of merchandise and their functions.
  • Tracking and ordering of inventory.
  • Cashier.


Skills and Knowledge Concept and Design
  • Ability to communicate seemingly complex Internet functions
    to customers in an easy to understand, simplified form.
  • Hardware (PC / IBM compatible components and systems)
  • Broadband Internet: ISDN / DSL / Cable Modem
  • Internet (TCP/IP - ping, traceroute, netstat, etc.)
  • Linux (server configuration for sendmail, httpd, named)
  • Networking, ethernet. Physical network (BNC, CAT5)
  • HTML 3.0
  • Web site design / layout, planning, implementation
        
  • Car site:
  • capriceclassic.com
        
  • Personal business site:
  • cdcsr.com
        
  • Clifton Park Eye Center:
  • cliftonparkeyecenter.com
        
  • Comic Book fan site:
  • comicbookgalaxy.com
        
  • Retail History Enthusiasts site:
  • deadmalls.com
        
  • Personal Home Page:
  • djbrian.com
  • Web TV and America Online (via TCP/IP configuration)
  • Windows Peer to Peer Networking.
Software
  • Adobe Photoshop
  • Microsoft Word
  • MS-DOS 3.3 to 6.22
  • Norton and McAfee (Network Solutions) Antivirus
  • Windows 3.x
  • Windows 95 (all variants)
  • Windows 98 / 98 SE
  • Windows Millenium
  • Windows NT 4.0 Server / Workstation
  • Windows 2000
References
        
  • Alan Doane
  • (518) 761-0441   Employer, Comic Book Galaxy
  • Bill Kucera
  • (308) 436-7275Personal Client
  • Jennifer Patterson   
  • (308) 632-4045 Client, The Insurance Store
  • Jim Novacek
  • (308) 632-7600Client, Midwest PMS
  • Joe Schon
  • (308) 632-2343 Client, Ag-Mon, Inc.
  • Matt Larsen
  • (308) 635-7427Employer, Inventive Media
  • Ray Lind
  • (308) 635-0525Personal Client
  • Robert Tatar
  • (518) 884-8222Employer, Brand Olde PCs